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Client Contact

  • Panavision
  • New York, NY
  • Full Time

Date Listed: March 20, 2024

Job Scope:  

Panavision New York is seeking a candidate with experience in scheduling, inventory, and client communications.

The objectives of this department are to ensure that equipment is scheduled, sourced, and ready for the Client’s prep and / or shipment. Process new orders and maintain existing jobs. The department must work closely with Marketing and Operations. Must always display professionalism with clients on premises and over phone. Provide unparalleled customer service.

Key Responsibilities:
  • Principal contact for all crews and production companies.
  • Ensure correct equipment is scheduled for all jobs.
  • Maintain effective, timely and accurate communication with all departments.
  • Track status of all outgoing and incoming equipment and maintain accurate and timely records in the rental system.
  • Keep Dept. Manager and Marketing abreast of low levels of scheduled equipment.
  • Arrange for sub- rentals with Dept. Manager or branch transfer of equipment needed to support projects.
  • Arrange return of sub-rented equipment.
  • Manage return of branch transfers back to original branch by due date.
  • Create purchase orders, send to vendor and receive in timely manner.
Skills/Experience Required:
  • Dynamic team player.
  • High degree of accountability and able to hold others to account.
  • Ability to work and maintain effectiveness under pressure, within tight deadlines and changing priorities.
  • Well organized; self-starter.
  • Good knowledge of all Panavision products and services preferred.
  • Strong computer skills.
  • Able to maintain proper balance between local goals/ objectives and overall company goals and objectives.
  • Diplomacy.
  • Strong attention to detail a must.
Work Environment and Physical Demands:

This job operates in a warehouse environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands and reach with hands and arms.  The employee may also be required to lift product or equipment weighing up to 50 lbs. 

Position Type/Expected Hours of Work:

Prompt and regular attendance is required, employees are expected to begin work at the start of their scheduled shift and to complete their assigned work shift according to the responsibilities of their position.

This position works standard business hours, but may require long hours and some weekend work.


Some out-of-state/country and overnight travel may be expected. 

Other Duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Salary Range:

Min. $19.00 - Max. $25.00 / Per Hour